In this continuing education session, learners will review 2 Nerd’s Eye View blog articles: 9 Discovery Meeting Questions To Find Out What Clients Really Want From You And Align Relationship Expectations and A 5-Step Framework To Get More Out Of Discovery Meetings And Uncover What Clients Really Want.
In the first article, Sydney Squires explains the CLEAR framework, a structured approach to improving discovery meetings by helping advisors uncover clients’ deeper motivations behind financial goals. In the second article, Dr. Meghaan Lurtz emphasizes the importance of explicitly setting relationship expectations early in the advisor-client onboarding process to avoid misalignment and build trust. She introduces nine key questions advisors can use to clarify roles, communicate norms, and define success, ultimately improving long-term client engagement and satisfaction.